Privacy Policy

Last updated: January 23, 2026

At Euro Diesel ECM | Diesel Control EU (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable EU privacy laws. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, how we share it, and what rights you have.

1. Data Controller

The data controller responsible for processing your personal data is:

Euro Diesel ECM
Email: sales@eurodieselecm.com
Address: Rua Irmãos Oliveira Lopes, Porta 12, 3880-192 Ovar – Aveiro, Portugal

2. Personal Data We Collect

Depending on how you interact with our website (the “Site”), we may collect:

Contact data (e.g., name, email address) when you voluntarily provide it (for example, via a contact form or email).
Technical data (e.g., IP address, browser type/version, device information, operating system, referring URLs, and similar identifiers).
Usage data (e.g., pages viewed, time spent on pages, clicks, and interaction data), often collected via cookies or similar technologies.
Content you submit (e.g., messages, inquiries, comments, or any information you choose to send to us).

3. Why We Use Your Data (Purposes) and Legal Bases

We process personal data only when we have a valid legal basis under GDPR. We may process your data for:

3.1 Responding to inquiries and providing requested information

Purpose: To respond to messages, handle requests, and provide customer support.
Legal basis: Legitimate interests (Art. 6(1)(f)) and/or steps prior to entering into a contract or performance of a contract (Art. 6(1)(b)), depending on the context.

3.2 Operating, maintaining, and securing the Site

Purpose: To keep the Site running, ensure security, prevent fraud/abuse, and troubleshoot issues.
Legal basis: Legitimate interests (Art. 6(1)(f)).

3.3 Analytics and performance measurement (where applicable)

Purpose: To understand how the Site is used and improve our content and user experience.
Legal basis: Consent (Art. 6(1)(a)) where required for cookies/trackers; otherwise legitimate interests may apply for strictly necessary measurements depending on configuration and local rules.

3.4 Cookies and similar technologies

Purpose: To enable essential Site functions and (if you agree) to support analytics and personalization.
Legal basis: Consent for non-essential cookies; legitimate interests for strictly necessary cookies.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Site and, where applicable, to analyze traffic and improve performance. When required, you can accept, reject, or manage your cookie preferences using the cookie banner and/or your browser settings.

For more information (including categories of cookies, purposes, and retention), please refer to our Cookie Policy available on the Site (if published separately).

5. Sharing Your Data (Recipients) and Service Providers

We do not sell your personal data. We may share personal data with trusted third-party service providers who help us operate the Site and our business (for example, website hosting, security services, email service providers, and analytics providers).

These providers are authorized to process personal data only as necessary to perform services on our behalf and are required to protect your data.

6. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place in accordance with GDPR (for example, an adequacy decision, Standard Contractual Clauses, or other lawful transfer mechanisms).

7. Data Retention

We keep personal data only for as long as necessary for the purposes described in this Policy, including to comply with legal obligations, resolve disputes, and enforce agreements.

Inquiry/contact data: typically retained as long as needed to respond and follow up, and then for a reasonable period for record-keeping unless you request deletion (where applicable).
Technical and usage data: retained according to our cookie/analytics settings and operational needs.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. No website or transmission is completely secure, but we work to protect your data with industry-standard practices.

9. Your Rights Under GDPR

If you are in the EU/EEA (and in many cases, regardless of location), you may have the following rights, subject to applicable law:

Right of access – obtain confirmation of processing and access to your data.
Right to rectification – correct inaccurate or incomplete data.
Right to erasure (“right to be forgotten”) – request deletion in certain circumstances.
Right to restriction – request limitation of processing in certain circumstances.
Right to data portability – receive data in a structured, commonly used format (where applicable).
Right to object – object to processing based on legitimate interests, and to direct marketing.
Right to withdraw consent – where processing is based on consent, you can withdraw it at any time.

To exercise your rights, contact us at sales@eurodieselecm.com. We may need to verify your identity before fulfilling your request.

Right to lodge a complaint

You also have the right to lodge a complaint with your local data protection authority in the EU/EEA if you believe our processing of your personal data infringes applicable law.

10. Children’s Privacy

Our Site is not intended for children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate steps.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page and indicated by the “Last updated” date above.